A: We have our own manufacturing plant in China. The factory has been the OEM(Original Equipment Manufacturer) for the European and American famous brands since 1997. Our price is the ex-factory price, so it is very cheap. Maybe you will find that the price of the dress is cheaper than us who has the same picture and the same model on other shops. But the craft and quality is completely different. We can supply the process pictures from the tailoring to the ready-to-wear so that you can follow the whole track of your clothing.
A: Receiving time (Time needed for your order to be received successfully since you made the order) = Tailoring time (around 3-8 Calendar days) +shipping time (around 3-7 Calendar days)
A: There might be a slight difference between the actual dress's color and what you see in the photo depending on your computer monitor's display settings.
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
For an ordinary size item or a custom made item-If there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video, once it is verified, you can send the item back to us (customer commits the shipping cost), and we will give you a full refund of the item.